The player from Italy had requested a withdrawal of €114 on Wildsino on September 26th and was unable to log in due to an account review. After submitting the necessary documents on October 8th, he had not received any further communication, and it had been 17 days since the withdrawal request. The issue was resolved after the player marked the complaint as resolved, indicating satisfaction with the outcome. We acknowledged his cooperation and confirmed the resolution in our system. The player from Portugal had been waiting for a withdrawal for less than two weeks.
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The complaint was subsequently closed in the system, and the player was thanked for their cooperation. The player from Italy had two withdrawal requests of €500 made on September 10th and 11th that remained pending for two weeks. The issue was resolved when the casino confirmed that the withdrawal requests had been forwarded for processing, and the player marked the complaint as resolved. The player from Austria faced difficulties with withdrawing his funds from the casino, as they continuously provided different reasons for not processing his requests.
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